Frequently Asked Questions (FAQ) – Ali Auto Car Rental Company

  1. Is a prepayment required to book a car?

    • No, at Ali Auto Car Rental, no prepayment is required. You can book and pick up your car without paying any amount before receiving the vehicle.

  2. How can I cancel my car booking?

    • You can easily cancel your booking through the website or by contacting us. If canceled 48 hours before the rental date, you will receive a full refund. If canceled within 48 hours, 50% of the paid amount will be refunded.

  3. Can I rent a car for a short period?

    • Yes, you can rent a car for a short period starting from one day. We offer flexible options to suit your needs.

  4. Can I change the booking date?

    • Yes, you can modify your booking date depending on availability. Additional charges may apply if changes affect previously reserved dates.

  5. Can I rent a car in another city?

    • Yes, we offer car pickup and drop-off services in multiple cities. Please coordinate with our team in advance to ensure availability.

  6. Do I need an international driver’s license?

    • If you are a tourist, you may need an international driver’s license. For residents, a valid local driving license is sufficient.

  7. How can I contact customer service?

    • You can contact customer service via phone at 0770064042 or by email at [insert email]. Our team is available to assist you at any time.